Frequently Asked Questions
Everything you need to know about your ModRetro experience.
What kind of warranty comes with my ModRetro device?
Every ModRetro product is backed by a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions under normal use.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for electronics?
We offer a 30-day return policy. If you are not completely satisfied, you can return your item in its original packaging for a full refund or exchange.
Are these restored vintage units or new hardware?
ModRetro specializes in boutique, new-production hardware designed with a retro aesthetic. We use modern components to ensure reliability while maintaining a classic feel.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific region.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.